AZKA IT is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies.
We are looking for your talent as Conference Room Admin.
• Experience on Polycom, Group Series, Poly Trios, Surface Hub and Creston
• Good Knowledge of Real Connect.
• Experience on Polycom Lens and Resource Manager.
• Monitoring the RPRM & fixing device errors via OTD portal (One Touch Dial)
• Conferencing Device Log Capture & Analysis, Packet loss analysis
• Experience in troubleshooting network related issues with conferencing
• Experience in Reset, re-image & software updates for Microsoft Surface Hub
• Experience in Triple Play - Troubleshooting, Rebooting, Configuration & providing access/permission to users
• Knowledge of PowerShell
• Basic understanding of O365 that includes Exchange Online and Teams.
• Good experience on Audio and Video troubleshooting
• Understanding of Bi-amp and Digital Signal processor (DSP).
• Creation of Room account and policy.
• Work experience on Ticketing tool ServiceNow
• Good knowledge of ITIL Process Framework